We work hard to ensure that our customers are happy, but if you do have a complaint please follow our customer complaints procedure.
- Email our Support Team on firstname.lastname@example.org. MBM has a dedicated, experienced team of IT professionals. Please explain to them the nature of your complaint and they will do their best to help. Our team will address complaints within 2 business days.
- Email our Technical Director on email@example.com. If you do not get a satisfactory answer from our technical team, please Email Jason Timmins, our technical director, for further assistance. Jason will address complaints within 1 business day.
- Email our Managing Director on firstname.lastname@example.org. Nigel Mills is the ultimate point-of-contact if you feel your complaint has not been properly addressed. Nigel will address complaints within 1 business day.